Skout recently named community safety expert Karen Barker vice president of trust, safety and community.
“As Skout’s community safety leader, Karen will ensure that trust and safety is built into everything we do,” said CEO and founder Christian Wiklund.
Barker will direct a global team of community managers, lead privacy and safety policy initiatives, collaborate with product, engineering and design teams, and oversee the enforcement of trust and safety policies.
“Our community is highly engaged and active because we create fun, positive experiences and have zero tolerance for bad behavior,” said Wiklund. “Karen will help us strengthen this commitment and guide us as we continue to implement some of the most advanced safety policies and technologies in the industry.”
Offering two separate and distinct communities for teens and adults, Skout is committed to cultivating peace of mind as community members easily and safely make new friends and enjoy features like chatting, virtual gift-giving and photo sharing.
Skout deploys advanced, proprietary technology that continuously monitors activity on the network to identify users whose behavior appears unusual, inappropriate or suspicious. Under its zero-tolerance policy, Skout immediately bans users for inappropriate or suspicious behavior.
Barker is a customer safety expert who has designed and managed community care, fraud and risk programs for companies including Sprint, The Walt Disney Company, Restoration Hardware, and eHarmony.
Starting in 1990 as vice president of operations for SuperShuttle International, Barker worked with transportation associations and public utilities commissions to develop programs for the safety of passengers and drivers. She was instrumental in testing onboard safety technology including the first GPS-based vehicle tracking and dispatching system.
In her new role, Barker will be instrumental in actualizing Skout’s mission of connecting people around the world through a platform that is fun, engaging and secure.
“The opportunity to work with a community as dynamic and thriving as Skout’s is tremendous. I look forward to building on the strong systems, tools and processes that reflect Skout’s top commitment, which is the safety of its community,” said Barker. “The Skout team has set the safety bar high and we will continue to work diligently to implement the best tools, systems and educational methods.”