Okay, Skouts. We're listening! One of the main issues that a few of you seem to have had (aside from the very helpful app design suggestions) are douchebags and perverts you run into while using our App.
But fear not! We have been deploying our solution and have made huge improvements in the recent past. Skout now employs an entire support team full of amazing people who are here to sniff out these scumbags and eliminate them from our service.
In fact, when one of our Community Managers discovers that someone is spamming everyone with inappropriate content, or that a certain person is being needlessly aggressive/rude/etc to everyone on the App and ruining the fun for everyone? We take swift and immediate action.
We have a zero tolerance policy for chodes and morons. If we find that you are doing anything remotely against our "Have a SAFE and FUN time" policy, we kick your ass outta here! Your device ends up completely banned from our servers and you are now rendered completely chat-impotent. Be gone with you, tools! You are no longer allowed to pollute the user experience on Skout!
Naturally, there is an appeal process for those of you who feel that you've been banned unfairly. So no worries on that end.
But of course, we can't just do this on our own! The only way we can truly know who is ruining the fun for everyone on Skout is if you guys take action.
We need your help! If you see any inappropriate photos, someone solicits you for sex without your consent or invitation, or if someone violates our community standards [http://m.skout.com/terms.jsp] You get to pull the Community Justice card and report this user to our staff!
Step 1. Click the "Report" button above the chat.
Step 2. Select the type of harassment.
Step 3. Complete!!
Use the "REPORT" feature above a chat or inappropriate photo to identify the losers and signal to our support staff that something needs to be looked into! We have people constantly on the ball, making sure that we get rid of these jerkoffs and improve the overall experience for everyone.
So let's get these Skout streets clean, Community! Pool together and help us make Skout fun and awesome for everybody! You guys are the best, and we couldn't ask for a cooler crowd of helpful and fun people.
Oh, and don't forget to drop by the iPhone App Store or Android Market and support us with a 5 star rating! (The banned d-bags tend to give us bad reviews, so drown them out!) We love you guys; Keep letting us know what else we can do to help you!
And as always? Happy flirting, Skouts. XOXO Cheri XOXO